Resolution: The issue is now resolved.

Resolution: The issue is now resolved.

Resolution: This issue is now resolved.

Resolution: This issue is now resolved.

Resolution: This issue is now resolved.

Resolution: The issue is now resolved.

Resolution: This issue is now resolved.

Resolution: This issue is now resolved.

Resolution: This issue is now resolved.

We are aware of an issue where some QuickBooks Desktop customers are encountering an “Unrecoverable error” when attempting to sync with Method. This has been identified as an issue on the QuickBooks side. Our team is actively working with Intuit to investigate and get it resolved. We will continue to monitor the situation and share updates as soon as more information is available.

Update: We’ve identified the root trigger for the unrecoverable error. Cause: It seems that any Vendor/Customer record that has a contact created in QB file directly (recent ones as old ones seem to work) will cause the SDK to crash when you query that Vendor/Customer. Key Detail: Older records with contacts do not seem to cause the issue — only newly created ones. Workaround (unless anything concerete from QBs): If the Vendor/Customer is created without a contact in QBDT, and the contact is later added via SDK (Method), the record works fine and does not crash (even if edited later in QBDT). Conclusion: The crash occurs only during new creation of contact(s) directly in QBDT for Vendor/Customer records. Creation/updates through SDK are stable.

Resolution: We’ve identified that this issue is caused by a bug on Intuit’s end, and their team is actively working on a fix. To avoid triggering the error, please add new contacts in Method rather than in QuickBooks Desktop, as this does not cause issues. If you need further help, please reach out to our Support team or refer to this Help Center article for detailed steps and assistance: https://help.method.me/en/articles/12534424-quickbooks-desktop-unrecoverable-error

Resolution: The issue is now resolved.

Resolution: The issue is now resolved.

The issue is resolved now. We will requeue all failed payments, so customers are advised not to reattempt any payments that failed during the outage.

Resolution: The issue is resolved now. We will requeue all failed payments, so customers are advised not to reattempt any payments that failed during the outage.

We are investigating reports of users having issues with Method Classic as well as generating reports and creating new tables & fields.

Classic, Report Generation and Tables & Fields should be back up in running in the next 60 mins.

We’ve identified and resolved the root cause of the issue impacting Method Classic, Report Generation, and Tables & Fields. The system is now stabilizing, and full platform functionality will be restored shortly. We appreciate your patience and are closely monitoring performance to ensure a smooth experience moving forward.

Resolution: This issue is now resolved.

Resolution: Signup with Intuit button has now been fixed.

Users are currently experiencing data syncing issues with QuickBooks Online. Our team is actively investigating.

We have identified that the syncing issue is related to the Intuit App Partner Program’s billing subscription. We have updated the subscription, but the issue is still not fully resolved. We will be continuing to investigate with Intuit to restore normal syncing functionality. We’ll provide further updates as soon as we have more information.

Resolution: The issue has been resolved now. QuickBooks Online sync should be operating normally again.

We’ve identified that the issue primarily affects certain iPhone 16 devices running iOS 18+. While we’ve heard isolated reports from other devices, we have not been able to reproduce those cases. Our team is still actively investigating the root cause.

Resolution: Mobile bug fixed. Some users may still see a loading screen — restarting the app resolves this.