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Others Incidents

Closed
Description:

Some users are experiencing issues while using the Method mobile app. We are currently investigating.

Started: Aug 18, 2025 15:26 UTC
Resolved: Aug 21, 2025 19:37 UTC

Updates

Aug 18, 2025 17:57 UTC
We’ve identified that the issue primarily affects certain iPhone 16 devices running iOS 18+. While we’ve heard isolated reports from other devices, we have not been able to reproduce those cases. Our team is still actively investigating the root cause.
Aug 21, 2025 19:37 UTC
Resolution: Mobile bug fixed. Some users may still see a loading screen — restarting the app resolves this.